FAQ

Why engaging a Maid Employment Agency?
MOM certified employment agencies would provide the you with a structured flow of the application, and employment contracts abiding to the regulations. Iconnect can provides you with a comprehensive services that will ease you from the tedious process of hiring a maid. We can assist you with all the aspects from the initial interview and selection to scope the maid of your requirement; to overseeing the different applications from work permit, security bond, insurance, medical screening, training and travel arrangements.
Our main focus is not only striving to help you to get the appropriate maid to assist with your domestic needs in a timely manner. We are also committed to see through your hiring experience and subsequent support needed. Your ultimate customer satisfaction will be our top priority.


What are the MOM employer requirements for hiring an FDW?
As an employer, you need to meet the eligibility criteria before hiring a foreign domestic worker (FDW).To hire an FDW, you must be 21 years old and above. Not be an undischarged bankrupt and have the mental capacity to fully understand and discharge your responsibility as an employer. Your financial ability to hire, maintain and upkeep the FDW in an acceptable accommodation. If you are a first time FDW employer, you must attend an Employer Orientation Programme (EOP) before you apply for an FDW.

What are the cost involved in hiring a maid?
The cost to hire a foreign domestic worker will range from SGD450-600 depending on the maid’s experience and their country of origin. There is also a maid levy payment fee (MOM regulated) of $265 normal rate or $60 for concessionary rate by GIRO.

What is the Maid Levy?
The normal rate of Maid’s levy is $265 per month. There is a concession rate of $60 per month only applicable for employers who engage the maid for the purpose to look after an elderly above the age of 65 or a Singaporean child under the age of 16, and person with disabilities.
The maids levy is to be paid by employers  monthly and should be done through GIRO payments. The work permit of the maid will be cancelled if the employer fail to maintain the GIRO payment.


How long does it take to engage a maid?
Depending on the country of origin of the maid, the application processes of the Work Permit will take about 2 week to 4 weeks or more for the maid to arrive and start working for the employer.
For any first time  Foreign Domestic Worker working in Singapore for the first time need to attend a one day the Settling In Programme (SIP) upon her arrival before she can start work.
She will also be required to pass her medical examination before her work permit will be issued within 14 days of arriving in Singapore.



What is a security bond?
The security bond of $5,000 is payable by employers of foreign domestic workers. The purpose is to ensure that employer take up their responsible for the upkeep of the maid and also ensures prompt salary payment as well as timely repatriation of the foreign domestic workers.
A security bond is a binding pledge to pay the government if you break the law or the conditions governing the employment of a maid. The bonds usually take the form of an insurance. The insurers guarantee to pay the government should you break the rules; then the insurers pursue you for the money. The employer has to bear the cost  for the bond.
You will be discharged from the security bond liability only if you meet all of these conditions:
 - You have cancelled the Work Permit.
 -  The helper has returned home.
 - You did not breach any of the conditions of the security bond.
 Your security bond may be forfeited if:
 - You or your helper violate any of the conditions of the Work Permit or security bond.
 - You don't pay her salary on time.
 - You fail to send her back when her Work Permit is expired, revoked or cancelled, or if she goes missing.
 - If the helper goes missing, half of the security bond ($2,500) will be forfeited if you have made reasonable effort to locate her and have filed a police report.
 You will not be liable for your helper's violations (such as those relating to pregnancy) if you can prove that you have:
 - Informed her of the Work Permit conditions she must comply with.
- Reported a violation when you first become aware of it.


What are the insurance coverage needed for maid?
The employer need to secure and bear with the medical and personal accident insurance for the maid before she can arrive in Singapore as part of the obligations.
Medical insurance
A medical insurance with coverage of at least $15,000 per year for inpatient care and day surgery.
Personal accident insurance
A personal accident insurance with a minimum coverage of $40,000.


How can all the different security bond, insurance coverage, medical checkup be made?
They are be purchased separately by the employer to comply to the regulations or comprehensively covered by iConnect Employment Agency.

 


Please do contact us to discuss your maid hiring requirement further, we are looking forward to serve you better if you have any other questions!